Terms of Service
These terms govern your use of Hoppaws, our pet marketplace platform. By using our services, you agree to be bound by these terms and our privacy policy.
Last updated: December 8, 2025
By accessing or using Hoppaws ("the Platform"), you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
- These terms apply to all users, including visitors, registered users, and pet service providers
- You must be at least 18 years old to use our platform
- If you're using Hoppaws on behalf of an organization, you represent that you have authority to bind that organization to these terms
- We may modify these terms at any time, and continued use constitutes acceptance of changes
Account Requirements
- Provide accurate, complete, and up-to-date information
- Maintain the security of your account credentials
- Use only one account per person or organization
- Notify us immediately of any unauthorized account access
- Be responsible for all activities under your account
Content Guidelines
When creating pet listings or interacting on our platform, you must:
- Provide truthful and accurate information about pets
- Use only photos that you own or have permission to use
- Not post content that is illegal, harmful, or offensive
- Respect intellectual property rights
- Not engage in spam, harassment, or fraudulent activities
- Follow all applicable laws regarding pet sales and adoptions
Pet-Specific Responsibilities
- Ensure pets are healthy and have received appropriate veterinary care
- Provide complete health and vaccination records
- Comply with local laws regarding pet ownership and sales
- Screen potential adopters responsibly
- Report any concerns about animal welfare to appropriate authorities
Prohibited Activities
You may not:
- Use the platform for illegal activities or to violate animal welfare laws
- Post false, misleading, or fraudulent listings
- Engage in puppy mill operations or unethical breeding practices
- Harass, threaten, or abuse other users
- Attempt to circumvent platform fees or payment systems
- Scrape, copy, or download platform content without permission
- Interfere with platform operations or security measures
- Create multiple accounts or use automated tools
Content Moderation
- We reserve the right to review, moderate, or remove any content
- Violations may result in content removal, account suspension, or termination
- We may investigate suspicious activities and cooperate with law enforcement
- Reports of violations will be investigated promptly
Service Fees
- Basic pet listings are free to post
- Premium features and promoted listings may incur fees
- Service provider subscriptions are subject to recurring billing
- All fees are clearly disclosed before payment
- Fees are non-refundable unless otherwise specified
Payment Processing
- Payments are processed by secure third-party providers
- You are responsible for payment method accuracy and validity
- Failed payments may result in service suspension
- Refund requests are handled on a case-by-case basis
Pet Transactions
Important: Hoppaws facilitates connections between pet owners and adopters but does not directly handle pet sales or adoption fees. All financial transactions between users are their sole responsibility.
Platform Disclaimer
Hoppaws provides a platform for connecting pet owners, adopters, and service providers. We:
- Do not guarantee the accuracy of user-provided information
- Are not responsible for the health, behavior, or condition of pets listed
- Do not endorse or guarantee any users, listings, or services
- Cannot guarantee successful adoptions or transactions
- Are not liable for disputes between users
Limitation of Liability
Important Legal Notice:
- • Hoppaws is provided "as is" without warranties of any kind
- • We are not liable for any direct, indirect, or consequential damages
- • Our total liability is limited to fees paid to us in the past 12 months
- • You use the platform at your own risk
User Indemnification
You agree to indemnify and hold Hoppaws harmless from any claims, damages, or expenses arising from your use of the platform, violation of these terms, or violation of any rights of others.
Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
Termination
- You may terminate your account at any time
- We may suspend or terminate accounts for violations of these terms
- Upon termination, your access to the platform will cease
- Some provisions of these terms survive termination
Governing Law
These terms are governed by the laws of the United States and the state where Hoppaws is incorporated. Disputes will be resolved through binding arbitration or in courts of appropriate jurisdiction.
Changes to Terms
We may update these terms from time to time. Significant changes will be communicated via email or platform notifications. Continued use after changes constitutes acceptance.
Contact Information
Questions about these terms? Contact our legal team: